Terms & Conditions

HOMEAXIS TERMS & CONDITIONS AND END USER LICENSE AGREEMENT (EULA)
HomeAxis - Patent Pending
Effective Date: November 5, 2026

I. INTRODUCTION & LEGAL DISCLAIMER

By downloading, accessing, or using the HomeAxis mobile application, website, client or co-broker portals, AI systems, or any related services (collectively, the “App” or “Platform”), you agree to be bound by this integrated Terms and Conditions and End User License Agreement (the “Agreement”). If you do not agree, do not use the App.

II. DEFINITIONS

“App” or “Platform”: HomeAxis mobile applications, websites, portals, AI systems, integrations, dashboards, SMS features, and related services.
“Company”: Diamond Hill Ventures LLC.
“User”: Any individual or entity using HomeAxis.
“Content”: All workflows, tasks, templates, automations, data, documents, and materials within HomeAxis.
“AI Services”: Includes AI parsing, AI assistant, auto-extraction, automated suggestions, document analysis, and any future AI capabilities.

III. ACCEPTANCE & MODIFICATIONS

HomeAxis reserves the right to modify these Terms and Conditions, including pricing, features, subscription structures, and any other provisions, at any time and without prior notice. Your continued use of the App following any modification constitutes your acceptance of the updated terms. It is your responsibility to review these terms periodically.

IV. LICENSE GRANT

HomeAxis grants you a limited, non-exclusive, non-transferable, revocable license to use the App for lawful real estate business purposes. Users may not resell, sublicense, or grant access to the platform to third parties under any circumstances without a written Signature Partner Agreement executed with HomeAxis and Diamond Hill Ventures LLC.

V. RESTRICTIONS

You may not modify, distribute, reverse engineer, clone, benchmark, or use the App for competitive purposes. You may not reproduce workflows, wizard logic, AI features, or document structures.

VI. ACCOUNT SECURITY

Users are responsible for maintaining account confidentiality and all activity under their credentials.

VII. APP SERVICES & USER RESPONSIBILITY

HomeAxis provides tools for organization, workflow automation, AI-assisted document parsing, and communication. You are solely responsible for verifying accuracy of all data, deadlines, documents, AI-extracted fields, and client communication.

VIII. AI SERVICES DISCLAIMER

AI output may be inaccurate, incomplete, or require correction. AI may hallucinate, misread documents, misinterpret data, or produce errors. You must verify all AI-generated information. HomeAxis is not liable for decisions made based on AI outputs.

AI features read the contract photos or PDFs you choose and draft messages you review. Nothing an AI drafts is sent by HomeAxis; you send it yourself. HomeAxis is not responsible for anything you or the reader miss; you remain the licensee, and your legal, contractual and regulatory responsibilities are unchanged.

IX. DOCUMENT UPLOADS & DATA EXTRACTION DISCLAIMER

Contract files you give to Snap your contract are deleted from HomeAxis as soon as they are read; HomeAxis keeps the values it found, which you check before anything is saved. Document links you add to a transaction point to files in your own cloud storage; HomeAxis stores the link, not the file. Extraction may misread, mislabel or omit fields; you are responsible for verifying it.

X. CLIENT & CO-BROKER PORTAL

Client-facing and co-broker-facing portals are for convenience only. HomeAxis is not responsible for information shared through portals, authentication errors, missed messages, incorrect data, or third-party misuse.

The client page opens with a link and a PIN you give the client; you are responsible for sharing them only with your client. Co-broker share links carry the property and dates only.

XI. SMS/TCPA DISCLAIMER

HomeAxis does not send text messages on your behalf. Drafted texts open in your own phone's messaging app and are sent by you, from your own number. You confirm you have lawful consent to contact each recipient and you assume all liability under the TCPA, CAN-SPAM and state messaging laws for messages you send. HomeAxis is not responsible for opt-outs, consent records or compliance for messages you send.

XII. INTEGRATIONS & THIRD-PARTY SERVICES

HomeAxis integrates with external systems (Google Firebase, Apple, Google, Anthropic, Stripe, Resend, Google Places, and the cloud storage services your document links point to). HomeAxis is not responsible for outages, delays, errors, data loss, or failures caused by third-party services.

XIII. DEADLINE & REMINDER DISCLAIMER

HomeAxis does NOT guarantee delivery, timing, or accuracy of reminders or wizard playbook workflows. Users are solely responsible for legal and contractual deadlines.

Dates read from a contract and dates counted from them are suggestions you confirm. You are solely responsible for every legal and contractual deadline.

XIV. PAYMENTS & REFUNDS

Subscriptions auto-renew unless canceled. All subscription fees paid to HomeAxis are non-refundable. No refunds will be issued for any reason, including but not limited to cancellation, non-use, dissatisfaction, Community Partner termination, or removal of Community features. Cancellations take effect at the end of the current billing cycle. You will retain access to your HomeAxis subscription through the end of the paid period, after which your account will be deactivated and no further charges will occur.

Plans: 2 free transactions, then $14.99 per transaction or $9.99 a month; Plus adds the client portal and AI drafting at $19.99 per transaction or $14.99 a month. Office seat blocks and Signature Partner community memberships are billed monthly at the price shown at purchase. A community's yearly setup fee is $199, billed on approval of the community. Prices can change with notice; a change applies at your next renewal. Payments are processed by Stripe; HomeAxis never holds your card number.

XV. TERMINATION

HomeAxis may suspend or terminate access for violations. Upon termination, all licenses are revoked and the App must be deleted.

XVI. INTELLECTUAL PROPERTY & NON-CIRCUMVENTION

All workflows, templates, AI logic, design, playbook and wizard structure, automation design, code, processes, and system architecture are protected trade secrets. Users may not build, assist, or participate in development of competing platforms based on insights gained from HomeAxis.

XVII. PRIVACY & DATA COLLECTION

Use of HomeAxis is governed by the Privacy Policy. Data collected may include account information, transaction data, contract files (read and then deleted), usage counts, crash reports, a hashed install identifier, AI interactions and client portal messages.

DATA BREACH NOTIFICATION

In the event of a confirmed security breach that compromises the personal data of HomeAxis users, Diamond Hill Ventures LLC will provide notice to affected users within a reasonable timeframe as required by applicable federal and state law. Notification will be delivered via email to the address on file. HomeAxis's liability for any breach, including notification obligations, shall remain subject to the Limitation of Liability provisions set forth in this Agreement. Users are responsible for maintaining accurate contact information to receive such notices.

XVIIA. REFERRALS & MARKETPLACE

Referral rewards are one free transaction per paying referred agent, after a seven-day hold, up to ten a year; HomeAxis may withhold rewards for sign-ups it judges to be the same person. Marketplace listings, upvotes and applications to start a community are reviewed by HomeAxis, which may decline or remove any listing. A community approved for the marketplace pays the yearly setup fee before it opens to members.

XVIII. NO FIDUCIARY ROLE

HomeAxis is NOT a transaction coordinator, brokerage, assistant, or fiduciary. Users maintain all professional and legal obligations.

XIX. WARRANTY DISCLAIMER

HomeAxis is provided AS IS and AS AVAILABLE. No warranties, express or implied.

XX. LIMITATION OF LIABILITY

Liability is capped to the amount paid in the preceding 12 months. No liability for lost deals, missed deadlines, client disputes, data loss, downtime, or reliance on AI or reminders.

XXI. INDEMNIFICATION

You agree to indemnify HomeAxis for claims arising from misuse, messaging, AI reliance, data uploads, portal sharing, or legal violations.

XXII. GOVERNING LAW & ARBITRATION

Rhode Island law governs this Agreement. Disputes resolved through binding AAA arbitration. No class actions.

XXIII. SEVERABILITY

Invalid provisions do not void the remainder.

XXIV. ENTIRE AGREEMENT

This Agreement supersedes all prior terms.

XXV. CONTACT

Diamond Hill Ventures LLC, PO Box 31, Cumberland, RI 02864
support@homeaxis.ai